This study explored the feasibility, acceptability, and preliminary outcomes of MaPaChat, a parent support intervention delivered via Viber group chat to caregivers in the Philippines during the COVID-19 pandemic. Forty caregivers of children aged 4–17 from low-income households participated in a culturally adapted Parenting for Lifelong Health ParentChat programme. Feasibility was assessed through enrolment, attendance (mean rate 82%), and dropout rates (10%).
Semi-structured interviews with caregivers and facilitators evaluated programme acceptability. A single-group pre-post design examined changes in child maltreatment, positive parenting, parenting stress, and other outcomes. Caregivers and facilitators found the programme helpful for enhancing parenting knowledge and skills, despite technological challenges. Pre-post comparisons suggested potential reductions in physical and emotional abuse and associated risk factors. The findings indicate that a digital group chat intervention by trained community service providers may be a feasible and acceptable way to support caregivers in low-resource settings.
